Account Manager

Main roles:

Account Management

• Day to day liaising with some of Ink’s key clients. Managing and growing the relationship and acting as the main point of contact.
• Receiving and interrogating briefs to pass on to the Ink writing team.
• Managing flow of work in the agency and briefing other writers on projects when necessary.
• Helping to cost projects and send estimates to clients and ensuring jobs are run efficiently and cost effectively.
• Managing timesheets and taking ownership of Ink’s project management system Streamtime.
• Helping the team prepare for meetings/training sessions.
• Help to manage the Ink portfolio.
• Working with the Ink senior management team on new writers and client issues.
• Manage our freelancer database.
• Taking new briefs and quoting projects to ensure profitability.
• Liaising with freelancers and managing writers.
• Helping the team prepare for meetings/training sessions.
• Assisting the team as they generate and convert new business leads.

Copy checking

• Proofing copy written by other members of the team and giving constructive feedback.

Social media

• Contributing to Ink’s social media activity – for example, posting approved content on Twitter / Facebook l LinkedIn and generating content for the Ink newsletters.

Office management

• Overseeing the admin of the Ink offices to ensure we have all supplies in place and the team have everything they need.
• Helping to organise Ink internal activities and events.

The role is office based with some flexibility.

Salary dependent on experience.