Team Eleven
Bath
Client Services- Social Team
£29,000- £31,000
Expires: 29 May 26
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Requirements for the role:
- Experience within social media content creation (or similar client facing role) and experience with a scheduling platform.
- Must be proficient in After Effects and Premier Pro.
- Energy, enthusiasm and proven experience in producing digital content and digital best practice.
- Knowledge of photoshop and Canva.
- Experience developing content for Instagram, TikTok, Facebook, Snapchat & YouTube.
- Strong creative skills, a keen eye for detail (particularly for proof-reading creative and copy).
- Excellent organisation and time management skills with the ability to manage multiple projects at one time.
- The ability to work to tight deadlines and keeping a calm head under pressure.
- Keeping updated with social best practice, trends and platform updates.
Content Creation:
- Developing a content calendar across multiple channels and formats.
- Capturing the content for client as required, in line with strategy for the brand.
- Developing creative ideas, suggest new innovative ways of delivering digital content and keeping up-to-date with the latest social media trends.
- Working with our Social Account Manager and Strategist to understand content performance and learn and adapt this for future content.
- Writing briefs for editors and designers where needed for new content creation and working alongside them to develop content.
- Leading on pre-shoot plans and managing shoot days.
- Training and sharing knowledge with internal teams wherever possible to empower them to manage their own areas with ad-hoc support.
Providing the best services for our Clients:
Advertising is a tough business, and it is critical that we maintain high levels of client service across all accounts. You should have:
- A strong desire to deliver an exceptional client experience that ensures the client objectives are continuously met to the highest possible standard.
- An understanding of a client brief and objectives.
- The ability to participate and take an active involvement in client meetings and conference calls.
- Ensure Asana & shared documents are maintained and up-to-date.
Agency Life:
- In our team we work with (not for) each other, so it’s important you work in the same way.
- Demonstrate curiosity that sparks new ideas and initiatives, whether that’s by keeping your finger on the pulse within your clients’ industry or in our own, or by way of introducing better ways of ‘doing the every day’.
- Be driven and ensure that our work is always delivered to the best of our ability, and knowing when to go the extra mile to find solutions.
- Be honest and ethical in your approach with your clients, colleagues and Squad Members.
- Our agency culture is an important part of life here at Team Eleven and we ask everyone to play an active role in upholding our values and behaviours.