Studio & Client Coordinator

Client & Enquiry Management •Respond to initial client enquiries via phone and email, recording details in the CRM system. •Direct client queries to the appropriate Account Manager for follow-up. •Maintain accurate client records and correspondence. Studio & Administrative Support •Act as the first point of contact in the studio for general queries and office management tasks. •Ensure all studio supplies and administrative resources are maintained. •Handle incoming and outgoing post, samples, and other deliveries. Project Support •Support Account Managers with administrative tasks related to ongoing projects. •Assist in managing small client projects with supervision, ensuring timely execution. •Maintain accurate project records in the CRM system. Marketing & Website Updates •Update website content as required, ensuring accuracy and relevance. •Assist the Marketing Manager with administrative support and campaign coordination. Logistics & Order Coordination •Process and track deliveries, updating relevant team members and systems. •Liaise with couriers to arrange shipments and manage logistics documentation. •Assist with inventory tracking and stock management for client projects. •Assist with coordination and fulfilment of multiple weekly client send-outs, ensuring accuracy.